So you’ve tweeted something you shouldn’t have…what next?
It’s happened to all of us. We think we’re logged into one account, when actually we’re logged into another. We think we’re sending a Direct Message, when actually we’re sending a a message to the...
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‘Crisis’ is a dirty word – how Femfresh could have handled their social media...
In the last few days you might have seen the word vagina bandied about a fair bit online, and not just in the murkier corners of the internet. In the US, Representative Lisa Brown was banned from the...
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Morrisons using social media to turn a crisis into opportunity
Morrisons Delivery Truck (Credit: kenjonbro) The recent horsemeat scandal has highlighted the vital importance of businesses having a solid crisis communications plan, and making sure that social media...
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